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If you have a fault, you can find out whether it also impacts others by checking the service status in your area. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Every single time. When you have a broadband connection, you share your bandwidth with others. Help and support; Contact BT; Back. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Our insights and events hub is your go-to destination for help and advice on the future of your business. We are processing your online Get TalkTalk today for fast and cheap fibre broadband. A BTnet Leased Line not quite right for you? Maybe there's a problem with your order. Weve updated our BT Business privacy policy. It was ten times as fast for half the price. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Monday - Friday. Maybe there's a problem with your order. If an engineer needs to fix the fault, you can choose the best time for them to visit. Business growth needs a rock-solid infrastructure. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Using Wi-Fi that doesnt drop. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. All connections are subject to survey. Mobile costs may vary. This means no annoying lag or delays. Requesting a copy bill Check service status If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Necessary to provide basic functions of the website such as page navigation. Try contacting support if you still can't track your order. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Mobile costs may vary. You need your order reference number. You need your billing account number. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? This price does not include in-life modifications, upgrades, or moves on existing services. Download it now to be totally on top of things: View, pay, and download your bills. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. The BT Broadband forum is filled with useful information and questions asked by other customers. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Offer ends 5 March 2023. As your business grows, the demands on your internet connection grow too. WhatsApp us, The quickest and easiest way to contact us. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. Tavis House London WC1H 9NA | 020 7820 6770 . We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Click on the button below to track the parent order. The quickest and easiest way to contact us. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board This is just a tiny fraction of the information contained on BT Business' contact page! Hosting video calls. More information and review your options. You can do lots of things without picking up the phone. And if you do experience service stops, well provide money-back credit. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. Or ring us on : 0800 672 331 Register a complaint Contact Message. It is chaired by the chief executive. Monday - Saturday08:00 - 18:00Free from UK landlines. Search The Phone Book from BT to find contact details of businesses across the UK. Get help for all your BT Business products and services. All prices exclude 20% VAT. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. New BTnet EAD customers only. Make sure youre always connected with mobile, broadband, phone systems and more. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Report a fault online to put things right. That means you get fast, reliable speeds. Discover solutions that are built for your business, whatever you do. Search The Phone Book from BT to find contact details of businesses across the UK. 0330-123-4567 from a mobile Visit our online customer service help and support areas If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. 08:00 - 18:00. Fix Problems and faults Contact Chat, phone, or email Contact us about. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Work faster, smarter, safer, and stay connected with your world. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. Broadband not working properly? A business leased line, on the other hand, is a dedicated line just for you. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Sounds good doesnt it? How does BTnet work with cloud applications? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Mobile costs may vary. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. WhatsApp us, The quickest and easiest way to contact us. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Fix Problems and faults Contact Chat, phone, or email Contact us about. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Log in to report a fault and youll go straight to the correct place to fix problems. We always aim for 100% target availability, but sometimes things do go wrong. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. When you run the tests online, well ask you simple questions, and let you know how well put things right. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". You'll get a PDF file to keep and print out. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. Raise a general billing enquiry. Report a fault online to put things right. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. order and you'll shortly receive an email with an order number you can use to Another great way to contact BT without calling is to use the BT live chat service. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Its consistent, reliable connectivity for your business. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. You can also find the BT opening hours so you dont call when the lines are closed. If you need to write to us, please check the back of your bill for the right address to use. Location. Whether you run a small or larger business, we have a BTnet solution for you. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Get a BT ultrafast fibre broadband deal today and bundle your TV. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. The BT phone number and IVR options are available in the table below. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. track your order. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. Looking for help placing an order? From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. This will involve a complete review of your complaint to make sure nothing has been missed. The Phone Book ; The Phone Book Find a Business. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. That looks like a residential order number rather than a Every single time. It's a little bit too early to track your order yet. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. Get a 200Mbps leased line for 299/month (ex VAT). Get answers to all your questions here. Read more about our network latency here. Has hybrid work affected my offices bandwidth needs. Change your UK billing address. Dont miss our hassle-free ways to help yourself. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time.