As a standard, our returns policy is the following: No unauthorized returns will be accepted. of the UIIA. Canada - Toronto Empty Container Returns. Choose the Place of Delivery (POD) of your shipment. text-align: center; The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Keeps user information for session identifier after the user has logged in. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. We are a leading container gateway in the United States. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. .eg-eyebrow { Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Maher Terminals Customer Service Package Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Newark - first 6:00 AM following container discharge Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Limited same day appointments will be available for certain transactions. Sets session expire time for the user across multiple applications. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Read more. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. of Agriculture *During the limited gate Import out appointments will not be available*, Please contact: [email protected] or [email protected] for details, Appointments are now required at Pierce County Terminal. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at [email protected]. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Pacific Maritime Association } Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . } Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns } voyage, detailed container specification enquiry, carbon calculator, and For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. For details how to extend your DnD Free time at destination, click. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Search your BL number in the provided column. Free Flow/Peel Pile Requirements Local Information. Press submit when you are done. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Long Beach - first 3:00 AM following container discharge Shop our 'Positively Playful' collections! Country: United States Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Our terminal partner websites and additional information on demurrage payment can be found here. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Carrier will stop the detention clock effective the next business day after the notification is received. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Our team is here to help deliver best-in-class service to our customers. Free time for carriers equipment commences on the day equipment departs from carriers container yard. 2/27 (https://bit.ly/3IGNRwz) Together, the six shipping companies operate a modern fleet . tracking by Bill of Lading, Booking, Container, etc). Please enter your Evergreen account number and zip code to activate your online account below. , however not all transactions will be guaranteed. Third parties and social media networks also place tracking cookies. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Copyright 2021 Advent eModal. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. form of the original payment, such as credit card or PayPal. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. Please login or create an account to access online services. Do not park on SR 509. }. eContainer is the tool which enables easy access to search for empty delivery locations. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Accepting Evergreen, COSCO, CMA, APL & OOCL. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. We will work directly with the retailer on these issues of consumer returns. local information. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. .eg-eyebrow-left { Need a custom quote or want to discuss your options. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. This domain is owned by Doubleclick (Google). For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. Identifies a valid user using single sign-on across multiple applications. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. YouTube is a Google owned platform for hosting and sharing videos. Our warehouse is currently experiencing delays. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Please key in your Shipping Line name for each terminal. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. The tags are re-editable. Refunds are in the Los Angeles - first 3:00 AM following container discharge DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). width: 20%; For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. .eg-eyebrow-left { Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. details, Non-operating reefer (NOR) is considered as Dry Container. Empty return locations can change any time without notice. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Click on DnD Calculation tab. Empty Container Return. Port Everglades - first 7:00 AM following vessel departure *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. color: #FFF; This will benefit all trucking companies . Remembers if the user accepts or rejects the Cookies Notice. Weve had a problem submitting your entries, please try again or check back later. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. Please enter container IDs (Maximum 10 Entries). North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. vessel tracking, port schedule, access rates of exchange for your selected Holiday Schedule INC. North Reclamation Atea, Subangdaku Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Click EmptyReturns and scroll down until you find your area and size/type. Ends on the day that the full container is gated-out of the terminal. New Orleans - first 8:00 AM following vessel departure Invoiced: Per container, per calendar day, per container type Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Currency: USD Your user specific instructions are to be followed and supersede any instructions published here. Customs Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Learn more. 8, 2021 in order to access the terminal. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Please enable scripts and reload this page. Collects IP address of visitors, date/time of visits and visit time. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Don't miss out on sales, new arrivals and more. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Pack your return securely, in the original package if possible. Baltimore - first 8:00 AM following vessel departure Empty container return locations Use the below overview to determine where to return empty containers in Canada. |. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Shipping Line options will appear as you type. Identifies an unique user across multiple applications. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Please email [email protected] if you have any questions or issues regarding the appointment system. text-decoration: none; Click EmptyReturns and scroll down until you find your area and size/type. After the search is done, details of appointed depot information will be shown in . UIIA Notification Region. Appointments for the day will be spread throughout the shifts. If your item is defective, you have one year from the date of purchase to return it. color:#fff; Featured: Christmas Traditions Collection. flex: 1; text-align: right; Box 2985 Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. ATTN: MyEvergreen Returns FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. .eg-eyebrow-right { 2400 Elliham Ave, Bldg D Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Limited same day appointments will be available for certain transactions. CLICK HERE All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS background: #107661; Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. However not all transactions will be guaranteed. Motor Carrier SCAC. text-transform: uppercase; .eg-eyebrow-right { Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. We rely on your consent for placing on your browser cookies which may collect personal data about you. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. These days will be countable days within the free time period for demurrage and detention. Free time: Working Days print button, Terminal The Cookies Notice will not reappear if the cookie is set. then select the "region" for notification. Email us : [email protected] Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : [email protected] Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Appointment slots will open 7 days in advance (subject to change). General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Stores Boolean values to check whether website must be animated. We handle a wide variety of cargo. Find the right route, get Maersk office locations, discover local solutions, payment options and more. example: YMLU8990900) in the box below to get . .eg-eyebrow a { } OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Average ship times may be longer than expected. All free flow piles must be picked up within 3 days of discharge. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. Sticky session ID used in load balancers. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. 2022 Earth Hour. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Registration required for some services. Here is how to check the appointed depot information for empty container return. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Remembers the users default region landing page. The tags are re-editable. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. however not all transactions will be guaranteed. Disputes must be submitted to Maersk within 30 days of the invoice date. Usually used to maintain an anonymised user session by the server. } About At CY Rail Facilities working days are defined as Monday through Saturday. We will provide feedback on your dispute within 5 business days of receipt. Please note that personalized items, food and live plants are nonreturnable. You may be trying to access this site from a secured browser on the server. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Related Articles. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. eContainer is the tool which enables easy access to search for empty delivery locations. display: none; If you have not, or just want to be sure, you can search the list we . Please contact Evergreen at 972-764-1350 for any demurrage questions. Marine exchange of SoCal, APL: (800) 999-7733 P.O. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. Where do I return my empty container? Checks whether cookies are enabled or not. Remembers the users tracking preferences on www.oocl.com (e.g. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Jacksonville - first 8:00 AM following vessel departure To ensure appointment availability, it is encouraged to place appointments daily by noon. Email Address. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. In the event you wish to change the party invoiced, please e-mail. Container : 60 containers max. A platform for our supply partners . For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Tacoma, WA [email protected], Seattle Harbor | Directions When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Philadelphia - first 8:00 AM following vessel departure The eContainer application will advise where to return an empty container in a given metropolitan location. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. (10 containers per search) Reset. Import Refrigerated Cargo - CY Deliveries - Price Increase. These days will be countable days within the free time period for detention. At inland port locations owned by ports (ie. Everport. .eg-eyebrow div { We hope you love what you ordered. Customer Service: [email protected], CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. We handle a wide variety of cargo. Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. padding: 5px; Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. The tags are re-editable. Allows the user to access multiple applications by using single sign-on. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Enter your email address and Password below. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Reefer demurrage includes plug-in/electricity charges. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Start your search for the right partner for your business. Terminal Island, CA 90731. Reefer container with IMO follows Reefer. It . Please email [email protected] if you have any questions or. Finding solutions and creating opportunities is the name of the game. Empty Return Instructions & Vessel Schedules. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. We use cookies as a fundamental part of our interaction with our users browsers. You can provide your consent by clicking Accept All. Go to Maersk One Stop Import Solution (MDDC) website. The Northwest Seaport Alliance Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Evergreen Enterprises Each appointment therefore is valid for two hours when including grace periods. Please check your emails if you have not yet activated your account. Affix your shipping label to the package, making sure no other tracking labels are showing. display: block; Dept. Port of Los Angeles Request. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions