The finished basement smell terrible as well. I am very confused given I was put on a payment plan that was meant to cover a year. Petro staff is always courteous, professional and does the job right the first time. They don't cover items that are expensive and break. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. I called them first because some neighbors use Petro and are generally happy. Disclaimer. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I did notice that if you were more than 60 days late then they hold your oil for ransom. Who are the largest shareholders of Petro Canada? We're the only name you need to know for all your heating, cooling and other home comfort. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. That's the Petro promise. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. 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Petro Holdings serves customers throughout the United States. I was told what the payment would be based on what I had used in oil the previous year. How to Market Your Business with Webinars. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Come May I receive a bill for just under $2000. Do all research and the reviews you are seeing is all real. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. They installed a new boiler or furnace for oil. I lost my heat on Sunday November 20, 2022. I had a few red flags but since I was locked in I became stuck with them. Fixed everything, explained how to use system. Who is the CEO of Petro home services? Petro Home Services. That's peace of mind. PERIOD. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We were told that the price would decrease as the market improved. When autocomplete results are available use up and down arrows to review and enter to select. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. I also was given a $125 credit as a new customer. Enjoy reading our tips and recommendations. from Massachusetts to Virginia. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. This was the ceiling price we were quoted in summer 2022. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Would be there on Tuesday, cancelled again. 1.0. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Star Gas Partners, L.P. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Petro Home Services is America's #1 home heating oil and total comfort services provider. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. Punctual arrival, no-nonsense work, and good cleanup after. Find your local office: See what services and offers are available in your area. Petro is the best. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. K.W. (800) 645-4328 Want a quote from this business? They are always professional. They need to have a more competitive price. BBB reports on known marketplace practices. How do I know I can trust these reviews about Petro? Unacceptable. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. Find your local office: See what services and offers are available in your area. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. "Petro customer. We use cookies to ensure that we give you the best experience on our website. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Jeff Woosnam PETRO OIL YOU ARE NON TRUSTWORTHY.. Did not rush. I ordered oil on January 25th 2022 100 gallons for $325. The technicians were professional. No, Petro Home Services does not offer eco-friendly accreditations. Petro Holdings, Inc. operates as a holding company. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. I left them in December and went with another energy group. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Deliveries are automatic and we never run out of fuel. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Deliveries are automatic and we never run out of fuel. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Oil & Propane Delivery, Heating, Cooling, Plumbing, From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. Home Services in Phoenix, AZ. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. See BBB rating, reviews, complaints, request a quote & more. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. 6 Who are the largest shareholders of Petro Canada? We are commonly referred to as Petroservice, our registered business name. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. Air conditioning services and equipment to keep you cool. Put $0 down on the latest energy-efficient systems. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? In November 2017, J.A. I am told someone will have to call me to do this. Its location on this page may change next time you visit. Copyright 2022 Consumers Unified LLC. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. As a matter of policy, BBB does not endorse any product, service or business. $6.509 / gallon for #2 oil. Petro = petroleum gasoline. History. I have a gas burner service contract with petro and have several repairs done through the years. A's across the board. I used Petro Heating and Air Conditioning Services to fix something. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. I was instead met with rude remarks and no solution. Just got oil delivery. I have to give a star and giving this company one is is way too much. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Our experts make it their mission to understand your home and the people in it. Petroleum Services Ltd. joined the Petroservice team in August 2019. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. For more information about reviews on ConsumerAffairs.com please visit our Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. Minimum 15 minutes delayed. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. I've been happy with them. Star Gas Partners LP said that another reason for Petro's financial difficulties . Home heating oil equipment and services to help you save. It is derived during fractional distillation process and has a translucent liquid form. They arrived on time and performed great. Talking with the customer rep her best response was their oil is SUPERIOR than most company. Clear price gouging. When autocomplete results are available use up and down arrows to review and enter to select. Stewart (Tech #756) was great! I was with them for 12 years. Although I signed with them in November I had my first delivery 1-11-22. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Petro Holdings, Inc. operates as a holding company. But they had done very good work up to that point so i just paid them. Customer Service Supervisor. Maspeth, NY 30d+. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Call 888.735.5651 to join our family and learn more about services. Stewart is an expert at this and he has an amazing amount of knowledge. Put $0 down on the latest energy-efficient systems. We value your privacy. They are a higher price than anyone else. Service call was under contract so no charge for the call. A discussion about the tax policy because it was a permanent fixture not a repair. Well start sending you the news you need delivered straight to you. He was very professional and was able to asset the situation and solve it quick. Why does my dog like to lay on my side of the bed? International Association of Better Business Bureaus. Petro Home Services is currently rated 4.6 overall out of 5. Petro has always been dependable. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. Well its now been 24 hours later and several phones later with no email with my receipt. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. If you continue to use this site we will assume that you are happy with it. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Services, Home & Commercial Services, Emergency Services. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. BBB Business Profiles generally cover a three-year reporting period. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Founded 1903 With Angi since July 2012. Petro Home Services | Home Heating Oil, Propane, and AC Services. He Service was taken care of quickly. There was no cost, we have a contract with them. They were competitive in cost and did an excellent job. When autocomplete results are available use up and down arrows to review and enter to select. I signed up for oil delivery in December as a new customer. It did not make sense since there was no problem before his arrival. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. I have not heard from him yet. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. This company want to charge for everything. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business It bounced back. Put $0 down on the latest energy-efficient systems. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. However, oil kept leaking from the boiler since his "repair" 3 months ago. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. Petro has installed a new furnace and hot water heater over the last couple of years. They have been servicing our house for 20+ years. They are constantly breaking appointments, One appointment was from 8-12. This company tells you everything that makes one feel using this company will be the right choice. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It went well. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . heating & air conditioning/hvac, plumbing, heating oil companies. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. Was told the tech would be out to today. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. It was covered under my Service contract. Petroleum Services Ltd. joined the Petroservice team in August 2019. Who is the owner of the PetroChina gas pipeline? Petro sells you a worthless service contract. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. Rude representatives refused to provide supervisors' contact info. Total repair was diagnosed and fixed quickly. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Company said definitely in 2 days and broke that also. Whatever it was, they fixed it. They called at 2:30, said they had one stop before me and would be here around 3:30. . In these early days, we were a team of four employees learning the ropes and building expertise. Love that Petro has great people working for them. That's peace of mind. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Be the first one to find this review helpful. October 19, 2004. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. It is now 7:01 PM and I am still waiting for them to show up. Petro Holdings . All Rights Reserved. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. Ok fine. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Snaps (money) on the petro(l) (gasoline). I used Petro Home Services to install two toilets. Yes, Petro Home Services offers warranties. expression. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Get buying tips about Utility Companies delivered to your inbox. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. Unsubscribe at any time. I use and would recommend them to anyone. Find your local office: See what services and offers are available in your area. I am an unhappy customer and I know I have choices and using this company is my worst choice. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. First time home buyer, first time using oil boiler based baseboard heating. Their delivery was on time. Well guide you through the process. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Their parent company, Petro is rated an F on the BBB. Technician was knowledgeable and thorough. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. The British use petrol to refer to the U.S. gas. The company delivered oil even though there was lots of snow. Data Provided by Refinitiv. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. I am on my 3rd day with no heat or hot water with pneumonia. Category heating & air conditioning/hvac, heating . Their payment posting is very inaccurate. We value your privacy. Service Technician. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. Unbelievably professional and courteous business all around. Is Petro a gas or oil? I left the company. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. Had our heat back in no time. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. According to the tenant, it was just an annual service visit. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. This business is in an industry that may require professional licensing, bonding or registration. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic.