Were going to start with the breakdown of how things work with EF and what to expect as a participant or a parent, and then move on to our specific experience with our tour. Hursh can still be heard on the buses as well as the Magical Express. You're in!) So, Hignite and other parents contacted EF Tours to learn they could get only vouchers, or pay the penalty to cancel. Ours just didnt seem quite ready to handle all the pressures and logistics that are required for managing a group of 40 people for 12 days. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! how to get a full refund from ef tours. It was the worst during our travel days. Get Involved; Contact; Donate! Technics in Management Transfer inverness animal clinic. EF Tours is definitely a budget tour company, and for the price, you do get a good experience. This caused problems for a few kids on our trip who werent expecting these costs, and they unfortunately had to miss out on some of the better additions. Flights cancelled, rerouted. Trminos y Condiciones de los Crditos de Viaje Futuro, Beverages and meals (when not indicated in itinerary), Customary gratuities (for your Tour Director, bus drivers, and local guides), Porterage or any applicable baggage-handling fees imposed by the airlines, Expenses caused by airline rescheduling, cancellations, or delays caused by the airlines, bad weather, or events beyond EFs control, Passport, visa, and reciprocity fees or any other fees associated with entry to or exit from a specific destination. You dont always have to appeal to the government. B)there are about 1,000 people in the building and I have yet to see anyone that wasn't white as the driven snow. Even when customers provided evidence of their dissatisfaction, EF Tours refused to issue refunds or only offered partial refunds. That way, when a company drags its feet on a refund, you can file a chargeback. While the room wasnt much to write home about, some members of our group lucked out and got spectacular balconies. Not by a long shot. (I publish a full list of customer service executive contacts on my nonprofit consumer advocacy site, elliott.org. Since the legal drinking age in the areas we visited was 18, student who met this requirement were allowed to drink alcohol on our trip, but were asked to limit it to one drink with dinner. Despite these frustrations, the itinerary did take us to some fantastic places and we had some absolutely unforgettable experiences. Persistence. However, we had already paid and were still excited to be spending 2 weeks in Europe together. I worked on the building and had to be in the offices every 3 months for 2 years. When will I be issued a COVID-19 Future Travel Voucher? Im not sure what EF added to the experience to warrant that upcharge. And pay attention.. Again, we found these rooms to be clean and pretty comfortable. And that wasn't even a full guarantee of a full refund. Yes, even though quarantine is a covered reason for a full refund, EF Tours CHARGED members $$ a significant amount of money thus negating a full refund. Your email address will not be published. Before our trip, our group leader did make sure to advise us about pickpocketing and theft at major tourist sites in Europe, and advised us to be prepared. Why is it taking so long to get a cruise refund? We were quoted a price and told the insurance was a great thing to have because with it you could cancel up to 24 hrs before the trip for a full refund minus the cost of insurance. Briggs & Stratton: 4049, 4049H, 4154, 492056, 492932, 492932B, 492932S, 5049. com: john deere l110 oil filter. Our Safety & Incident Response team is available 24/7 and we have a resource network of industry experts, healthcare professionals, and government personnel who liaise with local embassies, government authorities, and health providers. The purpose of this article is to provide a step-by-step guide on how to get a full refund from EF Tours. Exploring the Basics, Benefits, and Policies, How to Contact Tesla: Customer Service Phone Number, Website, Social Media, Email & Live Chat, Bruce Willis Health Condition: Understanding the Actors Diet and Exercise Regimen, Exploring the Impact of Greg Gutfelds Vacation from Fox News. Each was wonderfully successful! Travelers remain able to exchange their reissued COVID-19 Future Travel Voucher up and until the originally stated expiration date for a refund of the amount on the original COVID-19 Future Travel Voucher less $565. Tickets can be purchased individually at the ticket booth for just $42 USD or for groups ahead of time for just $24 USD. When Will Hawaiis Safe Travels Program End? Consumer Alert: No more automatic refunds for skipped ports? These tours are usually walking tours, but sometimes are bus tours, depending on the location. I went on my trip June 11, 2014-June 25, 2014. Do you have any questions about EF Tours that I didnt answer? EF Tours charged each participant $60. Unlock new opportunities and expand your reach by joining our authors team. Several items listed on our initial brochure were changed before the trip due to pandemic restrictions and travel challenges, which was fine. That's when we found out it would be around $800 to cancel. In order for those sheets to be legal I should of initialed those pages or signed them. Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. We were promised experiential learning activities during the trip. We learned that this hotel had once housed men studying to join a monastery, which explained the doritory feel of the place. They are also putting about 4 kids in a room! During our trip there were extra excursions offered in any city we stayed in more than one night. Dinners are are pre-arranged with a preset menu by EF at local restaurants. A money grab. Dinners seemed to improve when we got to France. They won't tell you which airline or which hotel you will be staying at. In Paris, those who went to Versaille told us the experience was underwhelming because of the limited time available inside the palace, and the lack of lunch options available to those who went. Fully Refundable Booking Period Feel good about your decision by enrolling in AutoPay or paying in full when you book your tour. The first step to getting a full refund from EF Tours is to contact the company directly. While our tour guide was a very sweet, personable woman, she didnt seem to understand how to manage the timing logistics for a group of 40 travelers. EF provides a Tour Director to accompany your group through the entire trip. We were assured that the stop there would only last 30 minutes, but it ended up taking three times that, leaving us only an hour and a half to visit the Louvre before we had to be back on the bus to catch a flight to Italy. I will say that the class was a fun experience at a great location, and we all enjoyed the desserts we made together. Thanks :). There were some areas that I would definitely trust EF to arrange again, and other areas where I really think they could do better. Four students are continuously placed in rooms meant for two people. In Rome, it was a tiramisu cooking class. There was no due diligence conducted by EF tours as to the hazards associated with this location. Even if every single person had to buy a ticket, I cant imagine that the cost for a group tour and the transportation to get the group there cost an additional $84 USD per person. She signed up October 1 and we had to cancel Oct 14 due to conflicts with my work schedule. So, no refund. Would I go on another EF Tour? My mom is part of a tour departing for a 10 day trip to Europe. They also provide a fundraising page, where friends and family can pay EF directly to offset the cost of your trip. I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. In Paris our group had to travel by Metro clear across town for our dinner. Traveler's first name: Traveler's last name: Traveler's account number: I really did expect to spend some quality time at these major historic sites. To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. Yet I received a check in the mail for $300 before I could talk to someone. If your original tour needed to be postponed but you have not yet been notified of your Group Leader's decision or been issued a voucher, you may request a voucher or choose the available refund option by calling our Traveler Support Team at 800-665-5364. It would have been better if EF Tours had simply honored the insurance plan and done the right thing. On the second night we had a traditional Alsatian dish called Flammekueche, which was sort of like a pizza with a creamy sauce. Our specific tour featured quite a daunting itinerary. Its been eight months. have zero control or influence on these trips. Youll also connect with other readers who want to make the world a better place. He refused to take us anywhere on our free time. as the premier companies. Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. We were served in a huge warehouse, with 20 other large tour groups. Parents are upset that a student tour company won't give full refunds for canceled European vacations. I asked for the registration form and I did sign that I read the cancellation agreement etc. Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight. EF will book with whatever airline has space available for the lowest price for the group. The menu included a plate with 1 chicken drumstick, a handful of french fries, and a wimpy green salad with one tomato slice. This all changed, as soon as I offered to pay him extra, per person, for his help. posted by: 23rd July 2021; No Comments . We were never given the names of the restaurants or addresses of where they would be unless we specifically asked for them. For what it's worth 4k for a scotland ireland trip is definitely too much. how to get a full refund from ef tours Original scheduled departure was from May 15, 2020 September 30, 2022. Lunches were not included in the initial price of our trip and were paid out of pocket each day. When we reached Italy, things changed a bit. It's just too many in my opinion. But the worst experience in this hotel went to a dad on our trip, whos single room contained only a sofa. Read 131 . how to get a full refund from ef tours Not a sleeper sofa, but just a hard couch. Trip Cancellation coverage This plan includes Trip Cancellation coverage. I will never, ever even consider sending any of my other kids on one of these trips. From that time forward I lead 20 overseas tours to Europe for my college. But in Paris, a visit to Montmartre was abandoned, even though our dinner restaurant was within a mile of the historic location. If you want a quality tour experience, with a reliable professional tour company, I wholeheartedly recommend that you contact TSA Tours. Required fields are marked *. PLAN. - Keep a travel log of your adventures. I will not let this go if need be I will take them to court and sue there asses. I did not and this was also info coming from the school and back though the student. Was told that in total I will lose the $749 each person as we also will lose the Global Travel Protection Plan amount as well. Imagine being in London not able to tour anything because you don't have the proper tour bus that you were promised?? Full list of UK dates. If you need help with any problem,please contact us through this form. Grabovsky and the proposed Class are represented by William McGrane and Matthew Sepuya of McGrane PC and Michael J. Hassen of RealLaw APC. Im thrilled to share all my ideas with you and hope you like what you find here in my little home on the internet. Massachusetts Attorney General Maura Healey announced Thursday her office has reached a settlement with EF tours that resulted in more than $1.4 million in additional refunds for nearly 4,200.