There are multiple ways to contact Arriva customer service . Open your web browser and sign up for DoNotPay. Great busses! Alwaysclose to you. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. Arriva Bus Help Portal Bus was crowded. We're happy to help. USB ports for charging. Zero information on Zadar Bus station about delays or departures. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. Salary estimated from 10 employees, users, and past and present job . In contrast to Macclesfield and Winsford, Arriva Midlands notes that the proposed closure of Oswestry depot will leave customer journeys "largely unaffected." What it describes as the "main" services at Oswestry will transfer to other Arriva depots in Shrewsbury and Wrexham, although five tendered services operated on behalf of . I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. I paid $600 per cabin on credit card. Questions? BBB is here to help. An error occurred while making the subscription. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. The journey also took 45 minutes longer than expected. Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. BBB reports on known marketplace practices. Contact our PR team Read the latest news in our newsroom 2023 Arrive 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Average salaries for Arriva Customer Service Representative: $34,416. Wat. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. Contact our sales team Help/Support Our support team is always ready to help. Scottsdale, AZ 85254 We were directed by the staff to the misleading bus stop (old one). Uxbridge, Middlesex, UB8 1EX, Av. Arriva also has an online chat platform for people who have minor issues to resolve or quick questions. The bus was cancelled. Outlets for charging at every row. Arriva plc. Im really upset as we did absolutely nothing wrong and barely said two words and got shouted at and demanded money of. . Phone: (602) 749-2100 Bad Customer Service. Discover how our travel solutions can help your business. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. If you are calling from Belgium, the number is 0800 79961. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. [email protected] 5 passengers total in 2 cabins (3 and 2 respectively). Customer Service Representative yearly salaries in London, England at Arriva. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. The fact that the bus arrived on time at the beginning and end is very important to us . Helensvale Queensland 4212, The Atrium, 1 Harefield Road, Avoid paying for tickets using the app. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. horrible experience I have to say. E-mail: [email protected]. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You can also download your favorite movies, TV shows, and audiobooks or bring a good book. I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! For corporate enquiries, we can be contacted via the details below. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. When I purchased the ticket, instructions were given for exact location of bus stop. SR3 3XP Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below 302 - A wing, Eureka Tower Mind Space Horrific service. Tight schedule? Your experience on this site will be improved by allowing cookies. Jobs; 76. Need to file a complaint? Busbud provides you with Arriva phone number so you can easily reach out to them. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Dreadful customer service and bad attitude. thx god airport crew was able to help us. Date of experience . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Begin van hoofdcontent. Bus arrived in split almost 1 hour late. You are already subscribed to this newsletter. Save time by comparing all your bus travel options in one place. You can join the Arriva loyalty program via the Arriva Croatia mobile app, through the website or by filling out the application form at the Arriva ticket office. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. What salary does a Customer Services & Support earn in your area? I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Media inquiries With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. Instead, theyre full of the info you need to get things sorted. When taking the bus with Arriva, you will be able to enjoy Standard seat. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. More description about the location of the bus is needed. we had to run everywhere and nearly missed the fly. View our cookie policy here. As a matter of policy, BBB does not endorse any product, service or business. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. No worries, you can use your time on the bus to catch up on some much needed sleep! So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question Did this answer your question? We have helped over 300,000 people with their problems. A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. Find out with Busbud's extensive list of Arriva fares. DoNotPay can help you bypass the phone queues of more than 10,000 businesses. You will receive your e-ticket by email when booking on Busbud. Just raise a case and leave feedback after. Resolver is a totally free service that you can use to complain effectively. You can use DoNotPay to quickly get in touch with customer service teams from. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. The driver was excellent . Resolver is free. Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. Book tickets that fit your needs. This business is in an industry that may require professional licensing, bonding or registration. What should I do if my bus driver is rude to me. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. User reviews from travelers who booked their tickets with Arriva. This information was not present when booking the ticket. We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. Delayed and missed trips can wind up costing consumers a lot of money. I immediately emailed our agent and made her aware of the error and asked for her to resolve the issue. You can be certain that youre talking to the right person at the right time. Arrivia is the largest stand-alone travel loyalty provider in the world. What could we do to improve your experience travelling with Arriva? Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Best and worst companies at resolving issues. So I called customer service on next business day of 10/31/22. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. General inquiries [email protected] Media inquiries [email protected] Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 all our trip plan was messed. 3.3 out of 5 stars. We paid in silence and got on the bus and he shouted welcome to croatia really rudely. Vacatures zoeken. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). They will investigate the issue and provide customer services with an official investigation result. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Anyway, I ****** and learn so many complaints on here. Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Travel programs that help you grow Timetable is not followed at all. Your bus was 15 minutes early to the bus stop and didn't even stop for us!! Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Driver was nervous and the trip felt unsafe at some moments. To make a complaint, please contact our Customer Services team by clicking here . All product, news and changes in the site will be showed for your region. Contact Us. On our confirmations, we are booked into **** and ****. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. [email protected] We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. What is arrivia? Welcome to Arriva UK Bus. Dedicated customer support 24/7. You can compare prices, amenities and times by searching for a route. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Arrivia is the largest stand-alone travel loyalty provider in the world. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. Dedicated customer support 24/7. 0344 800 44 11. Get In Touch With Credit One's Customer Service Reps Instantly, Get In Touch with JD Customer Service Reps Without the Wait, The Easiest Way to Contact Now TV's Customer Serivce Reps, Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, UnitedHealthcare Customer Service Hacks You Didn't Know, Reach Emerald Card Mastercard Customer Service Instantly, How to Speak to Anthropologie's Customer Service Agents, Speak to a Live Zoom Customer Service Agent With No Wait, Speak to a TXU Energy Customer Service Agent Instantly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, find agencies to help with your unpaid bills, Request compensation for cancelled or delayed flights, Analyze Terms of Service agreements before you sign and accept them, Eliminate the risk from free trial offers, Wanting to report exceptionally good service.